Hosted Public Cloud migration services. Support for Google Apps including Mail, Calendar and Docs along with Microsoft Online.
Virtualisation, Remote and mobile access, SAN, Off-site disaster recovery solutions. Network and desktop management tools.
SwitchVox and Polycom VOIP Phone systems, wireless data and voice networks, Astaro firewalls and Internet security gateways.
Email including Microsoft Exchange, Outlook, Anti-Virus, Microsoft networks, Windows and Apple MAC desktop support services.
Microsoft Network and PC Support
By contracting NETsolutions Asia to handle your company’s server and desktop support, we will enter all calls into support call tracking software, provide an urgency classification and assign to an engineer. The engineer may request remote access into your systems for problem identification and resolution.
While resolution times depend on a number of factors including complexity, the availability of the client, access to external resources such as software fixes, and the existence of a solution, best efforts will be made to resolve problems or find workarounds, depending on urgency and the number of people affected.
Benefits of our Desktop and Network Support
- Reduce your IT Support cost
- Gain access to IT professionals with years of experience
- Reduce overall unproductive down time
- A one hour response time
- An engineer will be onsite within 4 hours
- We cover annual holidays and sick leave
- Leverage experience of other clients
Monthly Pricing - Unlimited Hours
- 10 Desktops plus 1 Server - $1,900
- 20 Desktops plus 1 Server - $2,900
- 30 Desktops plus 1 Server - $3,900
- 40 Desktops plus 1 Server - $4,900
- 50 Desktops plus 1 Server - $5,900
Additional servers are HK$800 each. Contracts for a minimum of 12 months with 2 months in advance.
